Talk to a human.
No ticket system, no chatbot maze. One inbox, read by the people who build RefireCam.
Billing or refund?
Include the email you paid with and a screenshot of the charge — that cuts the back-and-forth to zero. The policy itself lives here.
Refund Policy →
Quick question?
Pricing, the free trial, what happens to your photos — the common ones are answered straight, no fine print.
Read the FAQ →
When we reply
Within 1-2 business days, usually faster. Weekends are for fixing our own bad photos.